Shipping & Storage

At Estuary Auctions, we are committed to providing a seamless post-auction experience for our buyers. Whether you need assistance with shipping or require additional storage time, we offer flexible options tailored to meet your needs.
 

Shipping Services

If you are unable to collect your purchased items in person, Estuary Auctions can assist in coordinating shipping. We partner with trusted shipping companies to ensure that your items arrive safely and securely.
Our Shipping Services Include:
  • Domestic and International Shipping: We offer both local and global delivery options.
  • Custom Packing: Items are professionally packed to ensure their safe arrival, with special care taken for fragile or high-value pieces.
  • Shipping Insurance: Optional insurance is available at 1-2% of the hammer price, covering loss or damage during transit. Buyers opting out of this insurance are responsible for arranging their own coverage.
  • Customs and Duties: Buyers are responsible for verifying and covering any customs fees, import/export duties, and regulations related to their shipment.

For shipping inquiries or to arrange for your items to be delivered, please contact us at +971 2626 4666 or via email at info@estuaryauctions.com

 

Storage Services

We understand that timely collection of items is not always feasible, so Estuary Auctions offers complimentary storage for 30 days following the auction. After this period, storage and admission fees will apply. All fees must be cleared before the items can be collected or shipped. To avoid storage charges, please make arrangements to collect or ship your items within the 30-day grace period.
 

Collection of Items

Buyers have 30 days from the date of purchase to collect their items from our auction house. If your items remain uncollected after this period, storage fees will be incurred. Estuary Auctions will not be liable for any items that are lost or damaged after the collection deadline, even if they remain in our possession.

Kindly refer to our shipping and storage terms and conditions for further information on storage duration, collection information and fees.

If you wish to contact us regarding shipping or collection of your item, please email us at [email protected]. You may also call us at +971 2 626 4666.